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FAQs 

 
 

If you can't find the information your looking for on the site we will try and answer some commonly asked questions here to help you out.

  1. How do I download/save images?

    Position the pointer on top of the image and click the right mouse button to bring up the menu. Move down to Save Picture as... and click the left mouse button. Then save the new image as a file on your hard disk (make sure you pay attention to the location of the image so you can find it later).

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  2. What if I need a higher resolution version of the image for publication?

    Requests for high resolution files contact Queensland Rail Marketing team using our online enquiry form. Please include the image file name and your deadline and we will address your request ASAP.

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  3. How do I get permission to photograph on Queensland Rail Property?

    Please download and read our Rail Enthusiast and Amateur Photography Guidelines. These guidelines have been developed to enable all rail enthusiasts and amateur photographers to pursue their hobby in a safe and enjoyable manner.
     
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  4. I would like a copy of the Queensland Rail Annual Report sent to me. Can you let me know who I need to request this through?

    You can download the Annual Report or request a copy to be posted to you by submitting an online enquiry.

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  5. I would like Queensland Rail to sponsor an event I am running. Can you provide any goods or services?

    Queensland Rail's Sponsorship Guidelines provides all the information you need on how Queensland Rail can sponsor your event.
     
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  6. How do I find out what jobs are currently available and how do I apply for general employment?

    See our Career section for latest job offerings and postal addresses for applications for employment in your region of Queensland.  

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  7. I would like to track down a relative who used to work for Queensland Rail. Can you help me?

    Contact Records Management at:

    Records Management Services
    HR Operations Division
    Human Resources Unit
    Queensland Rail
    GPO Box 1429
    Brisbane, Q 4001
    Phone +61 7 3235 1607

    Submit online enquiry

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  8. Where are the train timetables?

    Timetables for South East Queensland are only available from TransLink.

    Visit the Queensland Rail Travel area to search for journeys throughout Queensland.

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  9. Can I book a Queensland Rail Travel journey online?

    Please use the Queensland Rail Travel online booking form to book your Queensland Rail Travel service

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  10. How can I buy timber sleepers?

    When Queensland Rail has a large quantity of timber sleepers that become redundant, they are put up for tender. For purchase of sleepers in the Brisbane Metropolitan and Regional area, please contact Denpaq on phone +61 428 738 730 or email cityden@bigpond.com.
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  12. How can I buy rail from Queensland Rail?

    When we have excess rail available for sale, it is advertised for tender. If no rail is advertised, then there is none available.  

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  14. How can I buy redundant carriages?

    When Queensland Rail has carriages available for sale, they are put up for tender. When any carriages become available for sale, they are advertised for tender. If no carriages are advertised, then there is none available.

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