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The measure defined
The City network stations inspected, as a percentage of the total number of City network station inspections scheduled for the period.
What a station inspection entails
During a station inspection, 46 key areas of our daily operations are inspected for compliance with established standards and procedures. An appraisal of station cleanliness is an important part of this inspection. All public areas of the station, such as stairs, lifts and subways, are checked to ensure they are clear of litter. Bins are checked to ensure they are not overflowing with rubbish and any unreported graffiti is identified.
Each City network station is formally inspected every two months. |