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Campaigns 

 
 

New timetable formats for Queensland Rail
July 2012

Queensland Rail has launched new timetable formats to improve the user experience for our customers.

The new format has been developed in response to customer feedback. We’ve taken this feedback along with research about international best practice timetables to develop this new, improved format.

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   New timetable format

Crosses' Level Crossing Safety Campaign
June 2012

Last year there were 472  reported near misses at Queensland Rail level crossings. The difference between a near miss and a fatality can be a fraction of a second. In some cases it is only luck that has saved a life.

Queensland Rail has launched a hard-hitting campaign that aims to draw attention to the  dangers and potentially serious consequences of taking risks  at  level crossings. The ‘crosses’ in the advertisements represent near misses that have occurred at level crossings, and highlights the fact the outcome of those near misses could have been dramatically different - and potentially disastrous.

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Etiquette Campaign

As part of Queensland Rail's commitment to improving the comfort of our customers, we’ve released an etiquette campaign to address the top 15 behavioural issues our customers experience on the City network.  It tackles onboard issues such as feet on seats, priority seating, littering, eating, standing aside to allow others to disembark, noisy behaviour and bags on seats and in walkways, amongst others.

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