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Doing business with Queensland Rail
FAQs

Doing business with Queensland Rail 

 
 

Selling to us

Queensland Rail advertises all open tender opportunities on the Queensland Government QTenders website (new window).  On this site potential suppliers are provided with our requirements for the goods or services to be supplied.

Queensland Rail uses a fair and efficient tender evaluation process which adheres to the following principles:

  • Open and effective competition;
  • Value for money;
  • Enhance the capabilities of local business and industry;
  • Environmental protection; and
  • Ethical behaviour and fair dealing with suppliers.

If you would like to know more about supplying to Queensland Rail, please refer to our frequently asked questions page.

Related documents

Buying from us

Periodically, Queensland Rail disposes of assets which are surplus to operational requirements.  Office equipment, general goods, plant and machinery are disposed through competitive sale processes such as public auction in Brisbane and Townsville or at various other locations as and when required.  Other surplus assets including scrap materials, sleepers, rollingstock, wagons, locomotives and rail equipment are sold via a public tender process.  For some items Queensland Rail may also negotiate sales directly with buyers or offer items for sale at fixed prices.

For further information please contact the below disposal providers or email disposals@qr.com.au.

Sleepers

Scrap Metal

Auctions

Denpaq Sims Metal Manheim Auction
cityden@bigpond.com www.simsmm.com (new window) www.manheim.com.au (new window)

Motor vehicles, plant and equipment

Queensland Rail owns and operates a large and diverse motor vehicle, plant and equipment fleet made up of a large range of makes and models including sedans, station wagons, two wheel and four wheel drive commercial vehicles, small and large trucks, buses, mobile plant and equipment of varying ages and kilometers. 

When vehicles are replaced or become surplus to operational requirements they are disposed of by public auction.  Auctions currently take place on Mondays in Brisbane and Tuesdays in Townsville at Pickles Auction as well as on a monthly basis for heavy vehicles and plant.  Most vehicles come with a fully stamped log book, service history and a roadworthy safety certificate.

For further information please contact the below auction providers.

Pickles Auction Brisbane Pickles Auction Townsville
280 Bilsen Road, Geebung 787 Ingham Road, Bohle 
61 7 3865 5350   61 7 4774 5566

LeasePlan is Queensland Rail's partner for all repair and maintenance authorisations.  For passenger and light commercial vehicles please contact 1300 130 572 and truck, plant and equipment please contact 1800 657 941.

For accidents involving Queensland Rail vehicles please contact Innovation Group on 1800 646 422 which operates 24/7 to coordinate emergency services or vehicle recovery assistance as required.

For breakdowns Queensland Rail uses RACQ who can be contacted on 1800 648 058.

Any complaints involving Queensland Rail drivers are managed internally by the Road Fleet Team and investigated by management.

 

Contact us

For general enquiries:

Phone:
- 13 16 17 (within Aust)
- 0061 7 3072 2222 (outside Aust)

8.00am - 5.00pm EST; Mon-Fri

If you have a hearing or speech impairment:
-
TTY: 07 3606 5800
- SMS: 0428 774 636

In case of emergency call 000

Email:
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