For more than 140 years, QR has been a part of the Queensland landscape. We not only connect friends and collegues, but provide employment and economic support. Our state relies on us to do a job… and do it well.
In 2009, the State Premier of Queensland Anna Bligh announced the separation of QR's passenger services from the coal and freight businesses. "Queensland Rail" is the name of the new passenger business which will remain in Queensland Government ownership.
With over six and a half thousand staff, six billion dollars in assets and eight thousand kilometres of track, Queensland Rail is a strong and powerful integrated customer and rail infrastructure business.
Altogether we run more than 260,000 scheduled services, supported by more than 6,500 staff, and earn annual revenue of almost $850 million. We service the big population centres of the South East, connect the regions of the state, and take domestic and international tourists to some of Queensland’s world famous locations.
Our major business includes long distance trains, rail holidays and travel centres and management and access to the South East Queensland and regional freight networks.
At Queensland Rail, safety comes first. It doesn’t just happen – it’s our number one priority and we want to ensure that everyone goes home safely.
Our customers are also a key priority. Without our customers, we don’t have a business. We make it our business to ensure that our customers’ needs always come first. Our recently acquired international customer service accreditation is testament to our customer commitment.
At Queensland Rail, we strive to set new standards of excellence in safety and customer service; to keep Queensland moving, and to deliver our future.