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Amending Personal Information 

 
 

You can submit an application to amend your personal records directly to Queensland Rail using the Information Privacy Personal Information Amendment Application form (PDF, 91KB).

A formal application under the Information Privacy Act 2009 to amend personal information must:

  • be in writing in the approved form;
  • provide an address to which a notification of the decision may be sent;
  • specify the particular information you wish to have amended;
  • give details as to why the information is believed to be incomplete, incorrect, out-of-date or misleading;
  • describe the amendments you wish to have made.

There are no fees or charges for amending personal records.

Note: Do not submit the application on-line. This is used for Government Departments only and not for Government Owned Corporations such as Queensland Rail.

Please post or fax the completed form to:

RTI Co-ordinator
Queensland Rail
GPO Box 1429
Brisbane Qld 4001
Fax: +61 7 3235 3910

Please note: These documents, policies and procedures may be currently under revision.  Please continue to revisit this website to obtain up to date versions as they are made available.

 

Contact us

For general enquiries:

Phone:
- 13 16 17 (within Aust)
- 0061 7 3072 2222 (outside Aust)

7.15am - 5.30pm EST; Mon-Fri

TTY:
07 3606 5800

SMS:
0428 774 636

In case of emergency call 000

Email:
feedback form

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For Right to Information enquiries:

Phone:
07 3072 8650

9.00am - 5.00pm EST; Mon-Fri

Email:
email us


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The Queensland Rail Group including Queensland Rail (ABN 68 598 268 528) and Queensland Rail Limited (ABN 71 132 181 090) Travel Agent License 3274957