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Right to Information 


The Queensland Government has made a commitment to provide the community with greater access to information held by Government, unless on balance it is contrary to the public interest to provide that information.

It achieves this by voluntary publication of information and through the Right to Information Act 2009 (new window).

The RTI reforms generally aim to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals' privacy.

For more information about RTI, refer to the Right to Information section (new window) of the Queensland Government website or the Information Privacy Act 2009 (new window) - Queensland Legislation website.


Contact us

For general enquiries:

- 13 16 17 (within Aust)
- 0061 7 3072 2222 (outside Aust)

7.15am - 5.30pm EST; Mon-Fri

07 3606 5800

0428 774 636

In case of emergency call 000

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For Right to Information enquiries:

07 3072 8650

9.00am - 5.00pm EST; Mon-Fri

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The Queensland Rail Group including Queensland Rail (ABN 68 598 268 528) and Queensland Rail Limited (ABN 71 132 181 090) Travel Agent License 3274957