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Code of Conduct

Queensland Rail has a code of conduct for employees dealing with our customers, contractors, suppliers and communities in which we work.

The code of conduct applies to all in Queensland Rail from the Board of Directors down. It also applies to consultants and contractors providing a service to Queensland Rail.

Documents on this site may be under revision and could include QR Ltd (or subsidiary) documents which have been adopted by Queensland Rail Limited.  Please continue to revisit this website to obtain up to date versions as they are made available.

 

 Code of Conduct

HRS-RD-3511-SPT.pdf
HRS-RD-3511-SPTUse SHIFT+ENTER to open the menu (new window).
Queensland Rail Code of Conduct Guide4.09/05/2008 12:00 AM
HRS-STD-3500-SPT.pdf
HRS-STD-3500-SPTUse SHIFT+ENTER to open the menu (new window).
Queensland Rail Code of Conduct5.01/12/2008 12:00 AM
 

 Core Policies

POL 03.pdf
POL 03Use SHIFT+ENTER to open the menu (new window).
Ethics Policy2.027/07/2010 12:00 AM
POL 07.pdf
POL 07Use SHIFT+ENTER to open the menu (new window).
Safety Policy - Zero Harm2.01/07/2010 12:00 AM
POL 08.pdf
POL 08Use SHIFT+ENTER to open the menu (new window).
Environmental Sustainability Policy2.027/07/2010 12:00 AM
POL 09.pdf
POL 09Use SHIFT+ENTER to open the menu (new window).
Human Resources Policy1.027/07/2010 12:00 AM
POL 10.pdf
POL 10Use SHIFT+ENTER to open the menu (new window).
Finance Policy5.026/07/2010 12:00 AM
 

 Board Directives

GEN-DIR-0003.pdf
GEN-DIR-0003Use SHIFT+ENTER to open the menu (new window).
Trading in Securities1.027/07/2010 12:00 AM
HRS-DIR-0001.pdf
HRS-DIR-0001Use SHIFT+ENTER to open the menu (new window).
Code of Conduct3.027/07/2010 12:00 AM
RMT-DIR-0002.pdf
RMT-DIR-0002Use SHIFT+ENTER to open the menu (new window).
Fraud Management Framework1.027/07/2010 12:00 AM
 

 Guidelines for Providing Service to Customers

Customer Feedback Policy.pdf
Customer Feedback PolicyUse SHIFT+ENTER to open the menu (new window).
Customer Feedback Policy4.028/10/2010 12:00 AM
 

 Policies for Recruitment

HRS-STD-3508-SPT.pdf
HRS-STD-3508-SPTUse SHIFT+ENTER to open the menu (new window).
Queensland Rail People Performance Framework5.01/12/2008 12:00 AM
HRS-SPC-3005-REC.pdf
HRS-SPC-3005-RECUse SHIFT+ENTER to open the menu (new window).
Recruitment and Selection Overview3.01/12/2008 12:00 AM
 

 Policies for Occupational Health and Safety

PRI 0026 COR.pdf
PRI 0026 CORUse SHIFT+ENTER to open the menu (new window).
Alcohol and Other Drugs Management4.08/10/2009 12:00 AM
PRI 0010 COR.pdf
PRI 0010 CORUse SHIFT+ENTER to open the menu (new window).
Corrective Action2.021/11/2008 12:00 AM
PRI 0025 COR.pdf
PRI 0025 CORUse SHIFT+ENTER to open the menu (new window).
Fatigue2.021/11/2008 12:00 AM
PRI 0027 COR.pdf
PRI 0027 CORUse SHIFT+ENTER to open the menu (new window).
Health and Fitness2.021/11/2008 12:00 AM
PRI 0030 COR.pdf
PRI 0030 CORUse SHIFT+ENTER to open the menu (new window).
Occupational Health and Safety2.021/11/2008 12:00 AM
PRI 0002 COR.pdf
PRI 0002 CORUse SHIFT+ENTER to open the menu (new window).
Safety Culture2.021/11/2008 12:00 AM
PRI 0032 COR.pdf
PRI 0032 CORUse SHIFT+ENTER to open the menu (new window).
Zero Harm2.021/11/2008 12:00 AM
 

 Policies for Environment

EMS-STD-46-004.pdf
EMS-STD-46-004Use SHIFT+ENTER to open the menu (new window).
Code of Practice Railway Noise Management3.01/11/2007 12:00 AM
 

 Policies for Corporate Entertainment and Hospitality

GEN-STD-1503-MKT.pdf
GEN-STD-1503-MKTUse SHIFT+ENTER to open the menu (new window).
Queensland Rail Corporate Entertainment and Hospitality3.024/08/2009 12:00 AM
 

 Release of Information

Release of Information Policy.pdf
Release of Information PolicyUse SHIFT+ENTER to open the menu (new window).
Release of Information Policy2.022/03/2009 12:00 AM
Please note: These documents, policies and procedures may be currently under revision.  Please continue to revisit this website to obtain up to date versions as they are made available.

 Disclosures

HRS-STD-3511-SPT-v1 0-.pdf
HRS-STD-3511-SPT-v1 0-Use SHIFT+ENTER to open the menu (new window).
Public Interest Disclosure4.014/09/2011 12:00 AM

Right to Information enquiries:

If you have any enquiries or feedback regarding Right to Information, please contact:

 

P:

+61 7 3072 2684
(9.00am - 5.00pm EST; Mon-Fri)

E:

Contact us

M:

RTI Co-ordinator
Queensland Rail
GPO Box 1429
Brisbane Qld 4001

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