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Queensland Rail is a statutory authority which operates through its wholly-owned subsidiary, Queensland Rail Limited.

Queensland Rail operates in a highly competitive commercial environment. However, in line with the Queensland government’s principles of transparency and accountability throughout government, we willingly provide access to information wherever it is in the public interest to do so.

At times, the public interest is best served by maintaining confidentiality on information that has high commercial value. However, all Queensland Rail information, including confidential information, is subject to audit and Government scrutiny.

Queensland Rail releases information through a Publication Scheme where information is made available according to the following guidelines;


Contact us

For general enquiries:

- 13 16 17 (within Aust)
- 0061 7 3072 2222 (outside Aust)

7.15am - 5.30pm EST; Mon-Fri

07 3606 5800

0428 774 636

In case of emergency call 000

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For Right to Information enquiries:

07 3072 8650

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