Skip navigation links
Customer Service
Contact Us
Emergency Numbers
Phone
Mail
Online
Visit a station (new window)
Customer feedback
Online services & forms
Customer Charter
Service committments
How you can help
Our performance
Customer Advocate, Queensland Rail
Engaging with you
Mobile Customer Care
Travelling tips for City network
Courteous behaviour
Tips to avoid crowded trains
Quiet Carriage
Lost property enquiries
Conditions of travel
City network
Travel network
Travel laws & obligations
City network (SEQ)
Queensland Rail Travel & tourist trains
Queensland Rail Corporate services
Lost property online enquiry form

Contact Us 

 
 

Queensland Rail is always happy to receive your enquiries and feedback.

You can contact us in one of the following ways: 

Contact Us

Phone icon Phone Pick up the phone and speak to a friendly consultant
Mail icon Mail Write in
Online icon Online Connect with us online
Visit us icon Visit a City network station (new window) Visit your nearest station
 

Contact us

For general enquiries:

Phone:
- 13 16 17 (within Aust)
- 0061 7 3072 2222 (outside Aust)

7.15am - 5.30pm EST; Mon-Fri

TTY:
07 3606 5800

SMS:
0428 774 636

In case of emergency call 000

Email:
feedback form

Stay connected:
- Facebook
- Twitter
- YouTube


Mobile | Right to Information | Peak On-Time Results | Copyright | Disclaimer | Privacy | Linking Policy | Site map

The Queensland Rail Group including Queensland Rail (ABN 68 598 268 528) and Queensland Rail Limited (ABN 71 132 181 090) Travel Agent License 3274957