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Contact Us 


Queensland Rail is always happy to receive your enquiries and feedback.

You can contact us in one of the following ways: 

Contact Us

Phone icon Phone Pick up the phone and speak to a friendly consultant
Mail icon Mail Write in
Online icon Online Connect with us online
Visit us icon Visit a City network station (new window) Visit your nearest station

Contact us

For general enquiries:

- 13 16 17 (within Aust)
- 0061 7 3072 2222 (outside Aust)

8.00am - 5.00pm EST; Mon-Fri

If you have a hearing or speech impairment:
TTY: 07 3606 5800
- SMS: 0428 774 636

In case of emergency call 000

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Queensland Rail Limited ABN 71 132 181 090 Travel Agent License 3274957