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Service Disruptions & Updates 

 
 

Queensland Rail proudly partners with TransLink to deliver rail travel that integrates smoothly with other modes of transport.

To view any unplanned delays or disruptions to service to our city services, please visit the TransLink website.

Mobile Customer Care Representatives

Mobile Customer Care Representatives provide additional assistance to customers in the event of major service disruptions by ensuring you are kept fully informed about changes to the timetable or any alternative transport arrangements provided. Their primary aim is to ensure your needs are addressed at these times to help minimise any further inconvenience

 
Contact Us
For more information please call:
P: 13 12 30 (24 hours; 7 days)
E: Feedback Form
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