Queensland Rail Travel cannot guarantee connections with other transport companies, and are not responsible for any costs or expenses associated with missed connections.
We do try to assist our customers with making their connections or arranging alternative transportation where possible, so if you are making a connection, you should consider:
- Book your Queensland Rail Travel network service to arrive at the desired station at least 2 hours prior to the ' check in' time for your connecting service.(note - check in can be required 3 hours prior to the departure time of some flights)
- Let us know when you book your service or get onboard that you have a connection.
- If our service is running late, let us know as soon as possible if you think you might miss your connection.