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Useful Contacts 

 
 

Emergency Police / Fire / Ambulance

In case of an emergency where assistance is required call 000 or dial 112 from your mobile phone.

Passenger Service Officers

Passenger Service Officers (PSO) are available to take enquiries on City network services, passenger assistance, service difficulties, train delays, injury to persons, damage to property, safety and security issues, people with disabilities assistances and information on bicycles.

Phone (24 hours): (07) 3606 5555
Phone TTY: (07) 3606 5800

Crime Stoppers

Crime Stoppers is a telephone hotline for members of the community to provide information about any criminal activity (past or present).

Phone (24 hours): 1800 333 000

 
General Enquiries:

For Queensland Rail information please call:

P:

13 16 17 (within Australia)

0061 7 3072 2222 (outside Australia)

(7.15am - 5.30pm EST; Mon-Fri)

E:

Feedback Form

 
In case of emergency:
Call 000
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