Skip navigation links
Safety & Environment
Level crossings
Resources for Teachers, Students and Parents
Community education
Your personal safety
Security Initiatives
Security Staff
Trains and Stations
Community Safety Initiatives
Useful Contacts
Unsafe and Inappropriate Behaviour
Get ready
Alcohol and Other Drugs Testing
Environmental Sustainability
Noise management
Rail grinding

Safety & Environment 


Health, safety and environmental concerns play a leading role in Queensland Rail’s business operations. Our approach to protecting our customers, our employees and the communities we work in is underpinned at every level of our organisation through strong leadership and skilled employees.

Our approach to managing health, safety and environmental issues extends beyond our working environment - it is our way of thinking, doing and being. It is through this approach that we hope to achieve long-term sustainable business growth.





At Queensland Rail, safety is our number one priority. Our focus is on becoming a world-class safety organisation with a goal of ZERO Harm. We want to raise the bar with our safety performance and we believe that everyone has a part to play in that journey towards an incident, injury and illness free environment.

Learn more about Queensland Rail's safety activities


>> find out more



Our approach to business will never come at the expense of the communities and the environments we operate in. Queensland Rail is committed to managing its services and operational activities in an environmentally responsible manner to meet legal, social and moral obligations.

Learn more about Queensland Rail's environmental activities


Contact us

For general enquiries:

- 13 16 17 (within Aust)
- 0061 7 3072 2222 (outside Aust)

8.00am - 5.00pm EST; Mon-Fri

If you have a hearing or speech impairment:
TTY: 07 3606 5800
- SMS: 0428 774 636

In case of emergency call 000

feedback form

Stay connected:
- Facebook
- Twitter
- YouTube

Mobile | Right to Information | On-Time Running Results | Copyright | Disclaimer | Privacy | Linking Policy | Site map

Queensland Rail Limited ABN 71 132 181 090 Travel Agent License 3274957