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Unsafe and Inappropriate Behaviour 

 
 

Unsafe behaviour

At Queensland Rail, we believe that all safety incidents can be avoided. We therefore actively encourage our customers to embrace some very important safety measures.

Railway Transport Laws help to discourage unsafe behaviour, such as:

  • Crossing railway tracks other than at a designated crossing
  • Using crossings while warning signals/booms are operating
  • Riding vehicles such as bicycles, skateboards, in-line skates and scooters on a bridge or platform, or in a subway, designed for pedestrians
  • Entering or leaving a railway other than through a proper entrance or exit
  • Displaying a coloured light on or near a railway
  • Tampering with Queensland Rail property, such as buildings, or placing objects on the tracks

Failure to comply with safety laws could result in an on-the-spot fine, or in some cases, having to appear in court.


Inappropriate Behaviour

Queensland Rail is committed to ensuring that all customers feel secure and comfortable while using our rail services.

Railway Transport Laws prohibit:

  • Feet on seats
  • Drinking of alcohol
  • Smoking on trains
  • Creating a disturbance or nuisance
  • Loud music
  • Leaving bags or other obstructions in doorways and/or aisles
  • Littering

Graffiti & Vandalism

Graffiti and vandalism of property costs both Queensland Rail and the community millions of dollars each year. Wilful damage to property including both graffiti and vandalism is a serious offence which can result in imprisonment.

If you see someone who is inflicting graffiti and or vandalism on Queensland Rail property report it to Queensland Rail staff or Crime Stoppers on 1800 333 000 (24 hours) or Queensland Crime Stoppers (new window)

Graffiti and vandalism includes unlawful:

  • Spraying
  • Writing
  • Drawing
  • Marking
  • Scratching or etching
  • Damaging
  • Applying paint or other marking substances
  • Destruction

Graffiti Education Lesson Plans are available to download from here.

 

Contact us

For general enquiries:

Phone:
- 13 16 17 (within Aust)
- 0061 7 3072 2222 (outside Aust)

7.15am - 5.30pm EST; Mon-Fri

TTY:
07 3606 5800

SMS:
0428 774 636

In case of emergency call 000

Email:
feedback form

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The Queensland Rail Group including Queensland Rail (ABN 68 598 268 528) and Queensland Rail Limited (ABN 71 132 181 090) Travel Agent License 3274957