Skip navigation links
Safety & Environment
Level crossings
Resources for Teachers, Students and Parents
Community education
Your personal safety
Security Initiatives
Security Staff
Trains and Stations
Community Safety Initiatives
Useful Contacts
Unsafe and Inappropriate Behaviour
Get ready
Alcohol and Other Drugs Testing
Environmental Sustainability
Noise management
Rail grinding



At Queensland Rail, our vision is to be world-class in safety. Our goal is ZERO Injuries - Nobody gets hurt.

To ensure we achieve this goal, everything we do is underpinned by the following core safety principles:

  • Safety is the core Queensland Rail value 
  • All injuries can be prevented 
  • Management is accountable for creating and maintaining a safe workplace 
  • We are all responsible for preventing injuries 
  • Working safely is a condition of employment

Contact us

For general enquiries:

- 13 16 17 (within Aust)
- 0061 7 3072 2222 (outside Aust)

8.00am - 5.00pm EST; Mon-Fri

If you have a hearing or speech impairment:
TTY: 07 3606 5800
- SMS: 0428 774 636

In case of emergency call 000

feedback form

Stay connected:
- Facebook
- Twitter
- YouTube

Mobile | Right to Information | On-Time Running Results | Copyright | Disclaimer | Privacy | Linking Policy | Site map

Queensland Rail Limited ABN 71 132 181 090 Travel Agent License 3274957