Introduction

This page is dedicated to all the important information your clients may like to know and will no doubt ask you before travelling with Queensland Rail.

Having this information prior to their holiday will enhance your clients journey as well as have them raving about you.

Downloads

File Name	Description	File Type	Download
Map of Queensland Rail Travel Network	A large detailed network map showing where Queensland Rail Travel can take your clients in Queensland.	PDF	Download
Conditions of Carriage	Information on the conditions of carriage onboard Queensland Rail Travel network	PDF	Download
General Guest and Agent Information	Timely info on child rates, student rates, days of operation, station contact details and industry discounts	PDF	Download
Customers with a Disability - Booking Factsheet	Travelling with a disability - here is information on how to book	PDF	Download
Customers with a Disability - FAQ Factsheet	Travelling with a disability - frequently asked questions about mobility, visiability and hearing	PDF	Download
Customers with a Disability -  On Your Journey Factsheet	More information on what to expect when travelling with a disability	PDF	Download
Customers with a Disability - Accessibility Factsheet	How to travel with Queensland Rail services with a disability	PDF	Download
Student Concession Entitlements Queensland Rail	Information on what's required to receive a student fare on Queensland Rail services	PDF	Download
Student Concession Entitlements CountryLink	Information on what's required to receive a student fare on CountryLink services	PDF	Download
Disruptions Refund Policy	Information regarding the refund policy during disruptions	PDF	Download
Queensland Rail Travel timetable booklet 2013-14	Effective from 5 May 2013.  Timetable information for Queensland Rail Travel services	PDF	Download
Queensland Rail Travel timetable booklet 2013-14	Effective from 2 September 2013.  Timetable information for Queensland Rail Travel services	PDF	Download
Fare type summary table	Summary of all fare types across Queensland Rail Travel	PDF	Download
Fee schedule	Summary of fee schedule	PDF	Download
Kuranda Scenic Railway Conditions of Carriage 2012-13	Information on the conditions of carriage onboard Kuranda Scenic Railway	PDF	Download