I'm Claire an Authorised Officer
at Queensland Rail
and your safety and security
is my priority.
I do enjoy what I do.
I like feeling
like I help people
and that I’m there
if situations arise
or to deter
anti-social behaviour from occurring.
I think a majority of people perceive us
as being there for their safety.
Prevention is our main role
and the secondary is the enforcement.
We do also have the power
to issue warning and infringement
notices for certain behaviours,
and this is to ensure our customers
have a pleasant and safe journey.
You might also see us at special events
like sporting events,
where we help crowds move
safely to and from the event,
or at a level crossing,
making sure people
are keeping themselves safe.
We work closely with the Rail Squad,
private security guards
and other Queensland Rail security teams
to ensure
we are where we are needed most.
Our number one priority
is to ensure
you get to your destination safely.