I'm Hannah, a private security provider
to Queensland Rail
and your safety and security
is my priority.
My team is just one of the many
different security teams
here to protect you on the
Queensland Rail network.
If you've ever caught a train at night,
you may have seen one of us
on the guardian train services.
We offer peace of mind
to travellers after dark.
Selected rail services
leaving Central after 7pm
from Sunday to Thursday
are classed as guardian trains.
And so are most timetabled services
leaving Central after 7pm
on Friday and Saturday night.
Guardian trains carry
private security officers
for most, or all of the journey.
We also have 11 mobile dog patrol teams
who operate around the network
to provide a highly visible presence,
and to patrol stations
keeping Queensland Rail
customers and staff safe.
We work hand in hand
with the Security Monitoring team
at the Rail Management Centre
so we can move to where
we are needed most.
My hope is that customers see
us as approachable.
We are there for their safety.
We appreciate any first hand
knowledge customers can offer
when incidents do happen on the network.
They are an extra set of eyes
and ears in these situations.
Our number one priority is to ensure
you get to your destination safely.