A Queensland Rail customer service member is making an announcement from the station office.
Customers on the platform start to look up towards the speakers listening to the announcement with confused and amused expressions on their faces.
A female customer walks down the station stairs, she is looking down, distracted by her phone. She looks up to lock eyes with the Queensland Rail employee making the announcement in the station office.
The female customer puts her phone into her bag, then continues down the stairs holding the handrail.
The train departs the station with all customers safely onboard.