Listening to our customers


On 8 March 2017, the Queensland Government released the Fixing the Trains high level implementation plan: an action plan to get Queensland’s rail services back on track.

The document outlines the Government’s plan to transform rail in Queensland, including the first 100 day commitments.

You can read the full report and review the program’s progress​ on the Citytrain Response Unit’s website​.

Find out more about what we have delivered in the first 100 days by downloading the Fixing the trains: First 100 days overall achievements​ document (PDF | DOC).