Business and Industry

Invoicing updates

From 1 August 2018, there will be updates to how Queensland Rail process invoices. Find out more (PDF | DOC).

Selling to us

Queensland Rail advertises all open tender opportunities, including panel arrangements on the Queensland Government QTenders website . On this site potential suppliers are provided with our requirements for the goods or services to be supplied.

Queensland Rail uses a fair and efficient tender evaluation process which adheres to the following principles:

• open and effective competition
• value for money
• enhance the capabilities of local business and industry
• environmental protection
• ethical behaviour and fair dealing with suppliers.

If you would like to know more about supplying to Queensland Rail, please refer to our frequently asked questions page.

Existing Panel arrangements

• Existing panel arrangements (PD​F | DOC)

This panel information is reviewed and updated every quarter.

For probity reasons any requests for information must be in writing and addressed to: contractsregister@qr.com.au   

Resources

• Information guide for suppliers (PDF | DOC)
• Ariba Registration of Company Profile (PDF | DOC)
• Queensland Rail services contract (PDF | DOC)
• Supply and/or Installation - conditions of quote (PDF | DOC)
• Supply and/or Installation - general conditions (PDF | DOC)
• Conditions of hire (PDF | DOC)

Buying from us

Periodically, Queensland Rail disposes of assets which are surplus to operational requirements.

Office equipment, general goods, plant and machinery are disposed through competitive sale processes such as public auction in Brisbane and Townsville or at various other locations as and when required. Other surplus assets including scrap materials, sleepers, rollingstock, wagons, locomotives and rail equipment are sold via a public tender process. For some items Queensland Rail may also negotiate sales directly with buyers or offer items for sale at fixed prices.

For further information please contact the below disposal providers or email disposals@qr.com.au.

Motor vehicles, plant and equipment

Queensland Rail owns and operates a large and diverse motor vehicle, plant and equipment fleet made up of a large range of makes and models including sedans, station wagons, two wheel and four wheel drive commercial vehicles, small and large trucks, buses, mobile plant and equipment of varying ages and kilometres​. 

When vehicles are replaced or become surplus to operational requirements they are disposed of by public auction. Auctions currently take place on Mondays in Brisbane and Tuesdays in Townsville at Pickles Auction as well as on a monthly basis for heavy vehicles and plant. ​Most vehicles come with a fully stamped log book, service history and a roadworthy safety certificate.

For further information please contact the below auction providers.

LeasePlan is Queensland Rail's partner for all repair and maintenance authorisations.  For passenger and light commercial vehicles please contact 1300 130 572 and truck, plant and equipment please contact 1800 657 941.

For accidents involving Queensland Rail vehicles please contact Innovation Group on 1800 646 422 which operates 24/7 to coordinate emergency services or vehicle recovery assistance as required.

For breakdowns Queensland Rail uses RACQ that​ can be contacted on 1800 648 058.

Any complaints involving Queensland Rail drivers are managed internally by the road fleet team and investigated by management.