Our Commitment
Queensland Rail is
committed to ensuring that we communicate with our stakeholders (including customers and the
media) in a proactive, timely, transparent and respectful manner and in accordance
with the expectations of the Board and responsible Ministers.
What we will do
To protect and enhance
Queensland Rail’s profile and reputation, we will:
- present Queensland Rail in a way that is consistent with the vision, values and strategic priorities of the
business, as determined by the Board
- represent Queensland Rail in line with the Government's objectives
- proactively communicate with internal and external stakeholders; including providing guidance on the correct use of Queensland Rail's identity
- provide timely, accurate and consistent information to relevant stakeholders
- ensure effective governance
and a high standard of accountability for sponsorships, corporate memberships,
advertising and donations
- respond to information requests including media enquiries in a timely, informative and disciplined manner; and
- be open, transparent and accountable.