Rail Industry Worker program

Queensland Rail launched the Rail Industry Worker program. The program is owned and endorsed by the Australasian Railway Association (ARA), of which Queensland Rail is a member, to provide a single national competency management system for everyone working in the rail industry. It meets regulatory requirements and complies with national and state rail safety law.

The following contractors must carry Rail Industry Worker identification when working for Queensland Rail and present this (on request) to a Rail Safety Officer / Regulator from the Department of Transport and Main Roads.

  • Rail safety workers, as defined under section 10 of the Transport (Rail Safety) Act 2010 (except where listed as exclusions below)
  • Contractors performing work for Queensland Rail in the rail corridor.


  • Work on station buildings with limited to no exposure to the danger zone
  • Deliveries to the rail corridor outside the danger zone
  • One-off entry to the rail corridor where contractors have completed a Rail Corridor Induction Checklist, are operating under a PO and where it is not reasonably practical to expect the contractor to obtain a RIW card due to the short term nature of their work in the rail corridor.
  • External third parties (non-rail related) not contracted by Queensland Rail, such as telecommunications workers.
V​iew the following​​​​​ fact sheet (PDF​  | Word ) with more information about the program.​


Current state l​aw requires rail safety workers to ensure:

  • They are competent to carry out rail safety work
  • They are assessed for competence
  • They undertake a medical assessment
  • Records of competence / qualifications are m​aintainedRail Industry Worker
  • Each rail safety worker carries identification that enables their competency and training to be checked.

Rail safety workers are people who:

Please refer to Transport (Rail Safety) Act 2010 Section 10 “Meaning of Rail Safety Work”.

Direct all inquiries to: railsafetyworker@qr.com.au

Ordering Rail Industry Worker Cards


All contractors employed by Queensland Rail must visit this site to order a card.

Competence matrices

Please note: Due to the organisational specific nature of the Queensland Rail Trackside Safety courses, which also align to national units of competencies, Queensland Rail will only accept enterprise specific courses delivered by our licensed training providers and as outlined in the Trackside Safety Matrix. Units of competence issued by other RTO’s will be recognised, however there is still a requirement for contractors to attend the enterprise specific course/s delivered by the licensed training providers. These providers will issue a ‘Certificate of Attendance’ upon successful completion which contractors will need to upload to enable full role registration within Onsite.

Useful links