Station Accessibility Upgrade Program

Station upgrade program

Through Queensland Rail’s ongoing Station Accessibility Upgrade Program, we are focused on making the improvements to our stations and facilities which allow all customers to travel safely and easily.

$300 million has been committed by the Queensland Government to deliver the current program of works.

These upgrades will significantly improve access for all customers including those with disabilities, the elderly, parents with prams, people with injuries or even simply those carrying luggage.

The following stations are included in the $300 million program of work:

​Station​Status​Expected completion date
Completed​Construction completed in late 2017
​Major construction commenced November 2018Construction completion estimated mid-2020
​Tenders for construction to be released to market in late 2019Once contractors have been engaged, Queensland Rail will be in a position to determine dates for completion
​Tenders for design and construction to be released to market in mid-2019 ​Once contractors have been engaged, Queensland Rail will be in a position to determine dates for completion
​Queensland Rail is working in partnership with the Cross River Rail Delivery Authority to deliver this project. Tender evaluation for the Cross River Rail, Integration and Systems (RIS) contract is currently underway which includes Fairfield station upgrade works.

Once contractors have been appointed a more precise date for completion will be provided.

  

Patronage statistics show 78 per cent of Queensland Rail’s customers travel to and from independently accessible stations in South East Queensland.

That figure will rise to 83 per cent once work is completed on the stations identified above.

For more information about your station upgrade or to join a project mailing list for regular updates, email stationsupgrade@qr.com.au or phone the project team on 1800 722 203 (free call).

Station prioritisation

The priority list of stations to receive upgrades is continually under review to ensure stations of greatest need are accurately recognised.
With 152 stations in the South East Queensland area, the prioritisation of accessibility upgrades is determined by considering a range of factors, including:

  • patronage
  • nearby community facilities
  • existing degree of accessibility
  • existing asset condition.

Queensland Rail’s approach to prioritise stations for an upgrade has the endorsement of Queensland Rail’s Accessibility Reference Group which comprises of representatives from peak disability organisations including Guide Dogs Queensland, Better Hearing Australia, MS Society, Endeavour Foundation, Queenslanders with Disabilities Network and Vision Australia.