Station Accessibility Upgrade Program

Through Queensland Rail’s ongoing Station Accessibility Upgrade Program, we are focused on making the improvements to our stations and facilities which allow all customers to travel safely and easily.

As part of the Queensland Government's commitment to providing accessible, safe and reliable public transport services for all Queenslanders, the Government is investing $357 million towards improving accessibility at South East Queensland train stations.

Under Queensland Rail's $300 million Station Accessibility Upgrade Program, there are 15 confirmed Queensland Rail station upgrade projects at various stages of development - from planning and design, through to construction or completion. An additional $57 million has been committed towards accessibility upgrades for a further six stations, from Fairfield to Salisbury (F2S), to be delivered as part of the Cross River Rail project.

These upgrades will significantly improve access for all customers including those with disabilities, the elderly, parents with prams, people with injuries or even simply those carrying luggage.

The following stations are included in the program:

​Station​Status​Expected completion date
Completed​Construction completed in late 2017
​Major construction commenced November 2018Construction completion estimated mid-2020
​Tenders for construction to be released to market in late 2019Once contractors have been engaged, Queensland Rail will be in a position to determine dates for completion

                

Early works underway. ​Tenders for design and construction to be released to market in 2019 ​Once contractors have been engaged, Queensland Rail will be in a position to determine dates for completion
​Planning stage

The Department of Transport and Main Roads (TMR) is currently considering Loganlea station as part of its investigations into the proposed Kuraby to Beenleigh Capacity Improvement Project.

​Accessibility upgrades for six stations will be delivered as part of the Cross River Rail project (CRR)

Visit Cross River Rail for more details

  

Patronage statistics show 78 per cent of Queensland Rail’s customers travel to and from independently accessible stations in South East Queensland.

Once completed, patronage data shows that more than 84 per cent of customers will travel to and from independently accessible stations.

For more information about your station upgrade or to join a project mailing list for regular updates, email stationsupgrade@qr.com.au or phone the project team on 1800 722 203 (free call).

Station prioritisation

Queensland Rail, in consultation with its Accessibility Reference Group, has developed a strategy to prioritise station upgrades to ensure those with the greatest need and potential benefit are recognised.

The Accessibility Reference Group includes representatives from Guide Dogs Queensland, Vision Australia, Queenslanders with Disabilities Network, MS Society, Spinal Life, Inclusion Moves, Autism Queensland, Down Syndrome Queensland, Carers Queensland, Dementia Australia, Better Hearing Australia, and the Endeavour Foundation.

The prioritisation of accessibility upgrades is determined by balancing a range of factors such as patronage, current level of access, intermodal interchange facilities, projected population growth, nearby community facilities, businesses, and other local attractions.

The prioritisation process also considers any constructability constraints of the station site and the opportunity to deliver maximum benefit from associated transport infrastructure projects, such as the transit-oriented developments at Albion and Buranda, the Kuraby to Beenleigh capacity study underway involving consideration of the Loganlea station, and the Cross River Rail project.