​​​​Being Railsmart around platforms and trains is important to protect the safety of you, your family, and others. Here's some simple ways to be Railsmart. ​

On platforms

  • Aim to arrive a few minutes early before your train service departs.
  • Walk, don't run.
  • Stand behind the yellow line until the train comes to a complete stop in front of you.
  • Station platforms have 'core safety zones' marked by the blue and white stripes. These areas have better lighting, CCTV coverage, emergency phones and are frequented by station staff.
  • Allow others to exit the train first before boarding.
  • Mind the gap between the train and platform.
  • Avoid distractions and be aware of your surroundings. 
  • Observe all signs and signals.
  • Listen for announcements. ​

On trains

  • Hold on to the handrails.
  • Beware of closing doors.
  • Keep bags off seats and clear of walkways. 
  • Prepare to disembark when the train approaches ​your station. 

Travelling with children

  • Stay behind the yellow line. 
  • Mind the gap between the train and the platform. 
  • Keep children within reach. 
  • Ensure your child is securely harnessed if in a pram and always back out of the train.
  • Keep a firm grip on the pram using the tethering strap, park the pram parallel on platforms and apply the pram's brakes when stationary.
  • Make use of priority seating near the train doors.
  • Use the lift or ramp at stations. 
  • Take the time to teach your child the importance of rail safety. Resources can be found here.​

At level crossings

There are over 1,200 public level crossings in Queensland and all have some form of protection including boom gates, warning signs, flashing lights, or signage.​

  • Pay attention to all signs and signals.
  • Use designated pathways to cross. 
  • Never enter a railway crossing if the red lights are flashing or the boom gates are down.
  • Never queue across train tracks.
  • Always look out for extra trains.


​Passenger trains in Queensland can travel up to 160km/h and can take over one kilometre to stop in an emergency. Trespassing incidents can lead to service disruptions, personal injury or death.​

  • Stay off the tracks at all times. 
  • Never cut across the tracks.
  • Keep to designated walkways.
On the spot fines can be issued to anyone who enters or leaves a railway other than through a proper entrance or exit, or who crosses a railway line at a non-designated crossing. With approximately 12,000 CCTV cameras on the network, a dedicated team of Rail Squad Officers, Security and Emergency teams, Authorised Officers and Private Security Guards, the odds of getting caught are high.​​