Executive Leadership Team

Chief Executive Officer (CEO)

Prior to commencing at Queensland Rail, Nick was the CEO of the Port of Melbourne, Australia’s largest container and general cargo port, where he managed $10 billion of land and sea assets.

He has also served as the CEO of the Metropolitan Fire and Emergency Services Board from June 2011 until February 2014 and was responsible for leading 2200 employees through a period of sector reform.

Nick holds a Bachelor of Applied Science and Post-Graduate Diploma in Environmental Management.

A/​ Executive General Manager Commercial and Strategy and Chief Financial Officer (CFO)

Jim has more than 30 years of extensive experience in the transport industry specialising in driving business improvement, delivering transformational change and leading outcome focussed commercial teams.

As Acting Executive General Manager Commercial and Strategy and CFO, Jim has responsibility for monitoring the overall financial performance of the business, third party rail access revenue agreements and the business service groups of Enterprise Strategy and Insights, ICT, Property, Road Fleet and Procurement.

Executive General Manager Projects

As Executive General Manager Projects, Rob is accountable for the operational, commercial and strategic management and performance of Queensland Rail’s project delivery, ensuring high service standards are upheld and supported by efficient and effective resource utilisation, appropriate engineering standards and safety performance. He also leads teams that manage the Transport Services Contract with the state.

Rob has more than 30 years’ experience in the rail industry, having worked extensively in both the passenger and freight sectors.  Rob holds a civil engineering degree and masters of business administration (MBA) from the University of Queensland and has extensive experience leading teams in business development, strategy and project delivery.  
 
He has held a range of senior leadership positions across commercial and government owned rail organisations, in Australia and New Zealand, including . Group General Manager Operations for KiwiRail in New Zealand, leading a national team of 1700 employees. Rob was also a global rail director for a large Fortune 500 infrastructure and consultancy business.

Executive General Manager People and Culture

Bec is an adaptable and experienced executive with more than 20 years’ experience in management and senior roles, both globally and locally. She has worked across public, government and private organisations. Bec is passionate and results driven and is most effective in large, complex, challenging and diverse environments.

As Executive General Manager People and Culture at Queensland Rail, she brings a broad range of external experience from multiple industries, including emergency services, mining, manufacturing. She is responsible for people capability, employee relations, people services, planning our future workforce and supporting engagement and well-being.

Executive General Manager Network

Scott is a results-oriented and tertiary qualified business leader with a solid technical background and strong commercial acumen. Scott has more than 30 years' experience in the Australian, Asian and United Kingdom rail industries.

As Executive General Manager Network, Scott is responsible for the operational and strategic management of the Queensland Rail’s network. His team ensures Queensland Rail provides a safe and reliable network for the people of Queensland, and delivers progressive commercial outcomes for the government and Queensland Rail.

Executive General Manager Customer Service and Innovation

Natalie is a highly experienced senior executive leader with more than 18 years' experience in driving change, innovation and customer service in the global aviation and travel industries.

Natalie brings to Queensland Rail extensive experience, encompassing operations management, people leadership, stakeholder engagement and transformation. She has demonstrated success in driving efficiencies in complex and highly regulated environments; improving the customer experience and service levels.

As Executive General Manager Customer Service and Innovation, Natalie is responsible for creating a customer-focussed culture across Queensland Rail. Natalie is responsible for the management of functions including customer relations, communications (including government and media relations), and information technology.