Executive Leadership Team

Chief Executive Officer (CEO)

Nick has more than three decades of leadership experience in complex organisations across the transport, logistics and emergency services industries, Nick has strong business leadership, project management and transformation skills.

At Queensland Rail he is leading a strategic transformation program focused on delivering a modern, customer-focused, reliable and accessible rail network for customers.

Prior to commencing at Queensland Rail, Nick was the CEO of the Port of Melbourne, Australia’s largest container and general cargo port, where he managed $10 billion of land and sea assets.

A/​ Executive General Manager Commercial and Strategy and Chief Financial Officer (CFO)

Jim has more than 30 years’ experience in the transport and logistics industries.

Throughout his executive career he has specialised in driving business improvement, delivering transformational change and leading outcome-focused commercial teams.

As Acting Executive General Manager Commercial and Strategy and CFO, Jim is responsible for Queensland Rail’s enterprise strategy and insights, property, road fleet, procurement, information management and legal services teams, as well as the Company Secretary and Board Office.

Executive General Manager Safety, Risk and Assurance

Scott has over 30 years’ experience in the oil and gas, transport and logistics industries for major producers and railway operators across the globe.

He has held senior management roles focused on operations, health, safety and environment, risk management, security and the community.

Scott is a highly experienced leader with an outstanding track record of implementing innovative strategies and initiatives that deliver safety outcomes in high risk operating businesses.

As Executive General Manager Safety, Risk and Assurance, Scott is responsible for workplace health and safety, rail safety assurance and risk and compliance activities across Queensland Rail.

Executive General Manager People and Culture

Rebecca is an adaptable and experienced executive with more than 20 years’ experience in management and senior roles, both globally and locally. She has worked across public, government and private organisations.

Rebecca is passionate, and results driven and is most effective in large, complex, challenging and diverse environments. She brings a broad range of external experience from multiple industries, including emergency services, mining and manufacturing.

As Executive General Manager People and Culture, she is responsible for people capability, employee relations, people services, planning our future workforce and supporting engagement and well-being at Queensland Rail.

Executive General Manager Network

Scott is a results-oriented and tertiary qualified business leader with a solid technical background and strong commercial acumen. Scott has more than 30 years' experience in the Australian, Asian and United Kingdom rail industries.

As Executive General Manager Network, Scott is responsible for the operational and strategic management of the Queensland Rail’s network. His team ensures Queensland Rail provides a safe and reliable network for the people of Queensland, and delivers progressive commercial outcomes for the government and Queensland Rail.

Executive General Manager Customer Service and Innovation

Natalie is a motivated and accomplished senior executive leader with 20 years’ international experience in driving strategic change, transformation and customer experience improvements in the global aviation and travel industries.

Natalie has extensive experience in operations management, stakeholder engagement, communications and business transformation and has demonstrated success in driving efficiencies in complex and highly regulated environments whilst improving the customer experience and service levels.

As Executive General Manager Customer Service and Innovation, Natalie champions a customer-focused strategy and culture across Queensland Rail. She is responsible for the Customer Experience, Accessibility, Corporate & Government Affairs (including media relations) and Information Technology functions.

Executive General Manager Citytrain

Neil has more than 30 years’ experience in the Australian rail industry specialising in integrated transport solutions and transformational change. He has held senior leadership roles focused on passenger and freight rail, as well as safety, health and environment.

Neil is passionate about the rail industry and has a track record of success in continuous improvement, operational performance and championing a culture of safety within complex organisations. Most recently, he has provided strategic leadership for the safety, training, rostering and management of Queensland Rail’s 1200 traincrew employees.

As Acting Executive Manager Citytrain, Neil is responsible for delivering a safe, reliable, on-time, value for money and customer-focused rail service that benefits the community, supports industry and is integrated with the public transport system.