Queensland Rail employs more than 7,300 people (headcount) and has total assets valued at $7.8 billion.
Queensland Rail’s network extends more than 6,600 kilometres across the state. The business operates the following three core services across multiple customer markets:
- Travel and Tourism
- Regional Network and Freight
Queensland Rail’s Citytrain product primarily services the commuter passenger market in South East Queensland, with more than 54 million passenger trips undertaken in the 2018-19 financial year.
The regional commuter and rail tourism markets are serviced by the Travel and Tourism products. These comprise eight services connecting regional communities across Queensland with other regional centres and the South East Queensland corner, and support the Queensland tourism industry through the provision of unique rail tourism experiences.
Queensland Rail also maintains and operates a small fleet of heritage services which are used for special events and charters.
Queensland Rail’s Regional Network and Freight product provides rail access for freight operators and other Queensland Rail supply chain customers, to enable the transport of resources and general freight across the state.
Access to some of Queensland Rail’s network is regulated through an access undertaking given to the Queensland Competition Authority (QCA).