Our organisation

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With total assets of $11.3 billion and a network that extends more than 6,600 kilometres (km) across the state, we are focused on delivering our services efficiently and sustainably to create value for our customers and Queenslanders.

​Our 8,000-strong workforce delivers services across our South East Queensland (SEQ) and Regional networks, including Travel and Tourism services, and freight. 

Our SEQ business provides 8,503 services each week, supporting our customers to reach their destinations safely and on time. Across the last financial year (FY25), 54.9 million passenger trips were taken on the SEQ network, an increase of more than 16 per cent when compared with FY24. 

The regional commuter and rail tourism markets are serviced by the Travel and Tourism team. There are eight different service types connecting regional communities across Queensland with other regional centres and SEQ. These services support the Queensland tourism industry through the provision of unique rail tourism experiences.​

Our Regional business provides rail access for freight operators, supporting the critical transport of resources and general freight across the state.

We are proud of the role we play in providing vital passenger, tourism and freight services and we are dedicated to ensuring our systems, procedures and practices reflect the highest standards of corporate governance.

Established under the QRTA Act, Queensland Rail is a statutory authority for the purposes of the Financial Accountability Act 2009 (Qld) and the Statutory Bodies Financial Arrangements Act 1982 (Qld).

The QRTA Act sets out the functions of Queensland Rail. These include:

  • management of railways; 
  • provision of rail transport services, including passenger services; and
  • construction and maintenance of rail transport infrastructure.

Access to some of our network is regulated through an access undertaking given to the Queensland Competition Authority (QCA).​