Invoicing and payments

​​​​​​​​At Queensland Rail, we are committed to ensuring timely and accurate payments to our suppliers.

To support this, it is important that suppliers understand and comply with our Purchase Order Standard Terms and Conditions and Invoicing Requirements. Before supplying goods or services, suppliers should review this information to ensure they understand their​​​​​ obligations and invoicing procedures.​

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​​​Our Purchase Order Standard Terms and Conditions​ set out the contrac​tual requirements that apply to all goods and services supplied under a purc​hase order, including delivery, safety, quality, and paymen​t terms.​
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​​​To facilitate prompt payment, suppliers are required to meet the below Invoice Requirements.

  • ​Queensland Rail's representatives must provide you with a Purchase Order number prior to committing to the procurement of good and/or services. A valid Queensland Rail Purchase Order uses a 10-digit reference number in the format of:
    • ​400XXXXXXX
    • 405XXXXXXX, or
    • 45XXXXXXXX.
      • ​​Note: a 46 prefix is not a Purchase Order number and will not facilitate payment of your invoice.
  • Ensure your invoice/credit note contains at least:
    • ​Queensland Rail Purchase Order number and relevant line-item information
    • Australian Business Number (ABN) or the tax identification number of the supplier
    • Invoice date
    • Full supplier contact information (name, address, email, phone)
    • Currency (must be the same as the currency of the corresponding purchase order
    • Queensland Rail's correct name and ABN (Queensland Rail Limited, ABN 71 132 181 090)
    • Invoice number
    • Quantity, unit of measure and common description of the goods supplied, or services rendered
    • Date or period of delivery of goods/services
    • Relevant payment information (banking details - including BSB and account number).​
  • Submit invoices electronically (preferably in PDF format), with one file per invoice.
  • Include timesheets and supporting documentation in the file along with the invoice to which they belong to.
  • Non-invoice related documentation (e.g. reports, delivery dockets, copies of invoices - marked copy) should be sent separately to the invoice and directed to the delivery address provided in the purchase order and/or contract.
  • Send all accounts payable invoices to APinvoices@qr.com.au.​​

For any invoicing enquiries, please contact the Accounts Payable helpdesk 1300 385 255 or email APenquiries@qr.com.au
All Queensland Rail account statements are to be directed to QRvendorstatements@qr.com.au​​

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